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Home> Support> Troubleshooting> DLX 201/ 301
* C - Cause; R - Remedy *
1. No washing water gets sprayed
  C: Clogged nozzle.
  R: Clean the nozzle.
  C: Cleansing valve is set to OFF.
  R: Turn the cleansing valve toward to right.
  C: The shutoff valve is closed.
  R: Turn on the shutoff valve to open.
2. Washing water pressure is weak  
  C: The shutoff valve is not completely opened.
  R: Turn on the shutoff valve to open completely.
  C: Cleansing valve is set to OFF.
  R: Turn the cleansing valve toward to right.
  C: Clogged nozzle.
  R: Clean the nozzle.
3. Water leaks
  C: Wash nozzle valve is not closed completely.
  R: Close the valve completely.
  C: No rudder/ plastic washer used at the connection.
  R:
  • Unfasten the connections.
  • Insert a proper washer.
  • Apply TEFLON tape on the bolt thread area.
  • Connect and tighten.
  •   C: No TEFLON tape was used at the connection.
      R:
  • Unfasten the connections.
  • Insert a proper washer.
  • Apply TEFLON tape on the bolt thread area.
  • Connect and tighten.
  • 4. Washing water is not warm (DLX 301 only)
      C: Water temperature switch is set to Close or Low.
      R:
  • Turn the water temperature switch to right and set it to HI.
  • After setting the water temperature to HI, discharge some water by turning Nozzle Cleaning lever.
  • 5. Nozzle position is not centered
      C: Plastic screws under the plastic cover are loosened.
      R:
  • Lift the toilet seat cover.
  • Open the plastic cover with a flat screw driver.
  • Unfasten the plastic screws under the plastic cover.
  • Tighten the screws after adjusting and centering the nozzle.
  • Place the plastic cover.
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